Effective Date: January 1, 2026

Delta Fire Equipment, Inc. ("we," "us," or "our") is committed to protecting the privacy of visitors to our website at deltafireequipment.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Company Address: 11212 Whittier Blvd, Whittier, CA 90606
Contact Email: service@deltafireequipment.com
Phone: 1-800-983-8096

Information We Collect

We collect personal information that you voluntarily provide to us through our website contact form. This information may include:

  • Your name
  • Email address
  • Phone number
  • Service interest (the type of fire protection service you are inquiring about)
  • Message content (any additional details you provide in your inquiry)

We only collect this information when you choose to submit it through our contact form. We do not collect personal information from you passively, except through cookies and tracking technologies as described below.

How We Use Your Information

We use the personal information you provide to:

  • Respond to your inquiries and requests for information
  • Provide service quotes and estimates
  • Communicate with you about our fire protection services
  • Improve our website and customer experience

We do not use your information for any purpose other than those described above without your consent.

Meta Pixel (Facebook Pixel)

Our website uses Meta Pixel (formerly known as Facebook Pixel), a tracking tool provided by Meta Platforms, Inc. Meta Pixel helps us measure the effectiveness of our advertising, understand how visitors use our website, and deliver relevant ads to people who have visited our site.

When you visit our website, Meta Pixel may collect the following types of information:

  • Pages visited — which pages on our site you view
  • Actions taken — such as submitting a contact form or clicking a phone number
  • Device information — your browser type, operating system, screen resolution, and device identifiers
  • Referral information — how you arrived at our website

This data is shared with Meta and may be used to show you targeted advertisements on Facebook, Instagram, and other Meta platforms. Meta processes this data according to its own Data Policy. We do not control how Meta uses the data it collects through the Pixel.

You can opt out of interest-based advertising from Meta by adjusting your ad preferences in your Facebook account settings, or by visiting the Digital Advertising Alliance opt-out page.

Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and support our advertising efforts.

  • First-party cookies: We use these for basic site functionality, such as remembering your preferences and ensuring the website operates correctly.
  • Third-party cookies: Meta Pixel places cookies on your device to track website activity for advertising measurement and remarketing purposes. These cookies allow Meta to recognize you across websites and serve targeted ads.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

  • Right to know: You have the right to request information about what personal data we have collected about you, the sources of that data, and how it is used.
  • Right to delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions allowed by law.
  • Right to opt out of sale: You have the right to opt out of the sale of your personal information. Delta Fire Equipment, Inc. does not sell your personal information to third parties.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a request to know or delete your personal information, please contact us by email at service@deltafireequipment.com or by phone at 1-800-983-8096. We will verify your identity before processing your request and respond within 45 days as required by law.

Data Retention

We retain personal information submitted through our contact form for up to 2 years from the date of submission. After this period, your data is securely deleted from our systems.

Analytics and tracking data collected through third-party services (such as Meta Pixel) is retained according to those providers' own data retention policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL (Secure Sockets Layer) encryption to secure data transmitted between your browser and our servers.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to following industry-standard practices to safeguard your data.

Third-Party Services

We use the following third-party services that may process your personal information:

  • Meta (Facebook): Advertising measurement, remarketing, and website analytics through Meta Pixel.
  • Mailgun: Email delivery service used to send and receive emails related to your inquiries.

Each of these providers has its own privacy policy governing how it handles personal data. We encourage you to review their policies for more information.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: